Overview

There are multiple ways to make payments on your loan, allowing you to choose the method that works best for you. Below are the available repayment options and how they work.

Payment Options

✔ AutoPay (ACH Payments) – A convenient way to set up automatic payments and ensure your loan is paid on time.

• If AutoPay is enabled, you can view upcoming scheduled payments in your My Account.

• To manage AutoPay, click “Edit AutoPay,” make your changes, and save them.

• Please allow at least 3 business days for your changes to take effect. If you have any upcoming payments scheduled within 3 business days of updating your AutoPay settings, those payments may still be processed.

✔ One-Time Manual Payments – If you prefer to make payments manually, you can do so anytime:

• Online: Log into your dashboard and click “Make a Payment."
• By Check: Mail your payment to the address listed in your dashboard under “Pay by Check." Ensure your account number is included in the memo field.
• Bill Pay: Many banks mail a physical check to process bill pay transactions rather than using ACH transfers. Ensure you provide the correct check payment address from your dashboard to avoid delays. Processing times vary:
  • Standard postage: Allow 7-10 business days for processing.
  • Overnight postage: Allow 1-3 business days for processing.
• Payments are recorded based on the date received, not the date sent.

✔ Twice Monthly Payments – This option allows you to split your monthly payment into two smaller automatic payments on specific dates of the month (e.g., the 1st and 15th).

• To review eligibility for twice-monthly payments, see this guide.

Next Steps

Choose the payment method that best fits your needs. For assistance with repayment options, log into My Account or contact our customer support team.

📌 Related Articles:

• Setting Up and Managing Automatic Loan Payments (AutoPay)
• Making Additional or One-Time Payments
• Understanding Your Loan’s Due Date and Payment Scheduling Options