Overview

If you no longer need your Upstart account or have decided not to proceed with an application, you may wonder whether you can delete your account and personal information. While Upstart does not delete accounts or applications, your information is securely stored and protected under privacy laws and data security policies.

If your concern is related to data privacy, you may have options to opt out of certain data usage.

What Happens to My Information If I Don’t Complete an Application?

• Incomplete Applications: If you started an application but did not complete it, your account remains secure and inactive.
• Withdrawn, Disqualified, or Rejected Applications: Upstart retains your application information as required by law but does not share it beyond regulatory obligations.
• Account Availability: Your account remains available in case you choose to apply again in the future.

Can I Request My Account or Application Be Deleted?

Upstart is not able to delete accounts or loan applications, but you can rest assured that:

• Data Security: Your personal information is securely stored and used according to our Privacy Policy.
• No Unauthorized Sharing: Your information will not be sold or shared with other organizations except as required by law.
• Account Inactivity: If you no longer wish to use your account, no further action is needed—it will remain inactive unless you choose to apply again.

How to Opt Out of the Sale of Personal Information

If your concern is related to data privacy or marketing data, you may request the removal of certain personal tracking information.

➡️ Opt Out of the Sale of Personal Information

What This Opt-Out Covers:
✔ Personal cookie and pixel information used for marketing purposes.
✔ Any other relevant marketing-related data that is not required to be retained by law.

What This Opt-Out Does Not Cover:
❌ It does not delete your Upstart account or loan application information.
❌ It does not remove information that Upstart is required to retain for legal or regulatory reasons.

Next Steps

If you have concerns about data privacy or account security, Upstart follows strict data protection policies to safeguard your information. For more details, please review our Privacy Policy. If you have additional questions, contact customer support for assistance.

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